Terms & Conditions

Holidays Mart Tours and Travels Pvt. Ltd is the responsible, reliable, credible Travel Company in Nepal .This Company has registered under the legal provision of “Company act of Nepal”. Registered on office of the company registered office ,office of the tourism ,cottage industries office, Nepal association of travels and tours agents as well .We accept your trekking /Travel booking according to the subsequent terms and conditions.

01. Payment:

To be closed your intended trip – 25 % down payment is requisite to make an advance as per the corporate policy of our company.

02. Payment of the Balance:

The payment of the outstanding balance for your holiday is due 4 weeks before your departure. If you decide on to settle your holiday balance of master card /visa card /maestro card a handling cost of 3.5% on the outstanding balance is formed, there is no handling cost for payment by cheque or bank transfer .

03. Refund:

No refund will be made for 25 % deposit amount in case of cancellation of trip for any other else reason. Having paid full amount of any trip ,you’re entitled to incur refund in case if you want to cancel your trip, still cancellation charge is invoiced to you .In the case of cancellation we will not return 25 % deposit money . Nevertheless, you are imposed cancellation charge as advises below.

30 days Deposit retained
15-30 days Before Departure 10 %
07-14 days Before Departure 25 %
04-07 days Before Departure 35 %
01-03 days Before Departure 50 %

04. A way to pay your Deposit:

You can deposit your amount in our Bank. The Bank address id following:

Name of the Bank :
Account Holder Name : Holidays Mart Tours & Travels Pvt. Ltd
Account Number :
Bank Swift :
Bank Telephone :

05. Last Hour Booking:

We settle for your last hour booking with 100 % Payment (01 day before tour beginning date solely IN CASE OF Nepal visit, However last hour BOOKING won’t BE ACCEPTABLE FOR India, Bhutan and Tibet TRIPS)

06. Travel Insurance:

The important factor is your insurance which you have to do on your own. Although, you have to buy the first aid instruments and you should consider and be responsible for medical, helicopter evacuation and personal accident.

07. Incomplete Tour:

We can’t provide you the refund money if you drop out your trip because of your personal interest or problems. But if the tour is not completed because of the company will get money back .

08. Unexpected situation:

We inform you about the weather condition, the political situation of the intended trekking /tour spots. If there is any possibility of any difficulty, we refer the alternative destination of the same standard. But remember any other expenses incurred by you as a result of this booking are entirely your responsibility.

09. Documents:

Your papers and documents related to visit should be completed. In the way if you are stopped by the personal documents case we will not take the responsibility. In the process of completing documents the necessary requirements should be fulfilled by yourself.

10. Additional Charge:

The proposed package trek and tour is based on twin sharing basis or the facility by company is generally two people like in bedroom and tents. If you need to make separate you should pay the additional charge.

11. Your Responsibility:

We always perform your package (travel Trip) very clearly and with full of responsibility. Our guide as well as company will act punctually but on the way if you do any unnecessary and illegal activities you should compel to drop out your journey. Moreover we can’t give your remaining money back.

12. Impact on Journey:

Holidays Mart Tours and Travels Pvt. Ltd always stand for your happiness. But because of its geographical structure and development proper amenities can’t be archived .Thus, patience in mind and proper preparation before hend is most to venture into journey.

13. Your Possessions:

We will not be responsible if you lost and damage your property throughout the trip. Furthermore we will be unanswerable for personal possessions.

14. Safety and responsibility:

Our  Company  and  representative team of tour and trekking always provide better efforts honestly and sincerely on the behalf of your concern. However the process might be effected by inherent and hidden weather , unfavourable circumstances, landslide ,flood ,road block ,delay in flight ,flight cancellation. While Trekking in the remote areas especially during odd session ,you are highly advised to reserved extra days to prepare with some delay and avoid frustration. In case of flight cancellation pre tour /Post tour you need to meet your accommodation and food cost yourself.